Privacy Policy

Last updated: August 19, 2025

This policy explains what personal data TraxNavi collects, how it is used, and when it is shared while you use our website and mobile services. Questions: info@traxnavi.com.

Information We Collect

  • Account and contact information (name, email, company, phone).
  • Location data for live tracking, ETA, and trip history.
  • Device and diagnostic logs (IP, app version, crash/performance data).
  • Website cookies and mobile SDK signals.

How We Use Data

  • Operate tracking, routing, replay, and reporting features.
  • Security, fraud prevention, and service integrity.
  • Analytics and product improvement.
  • Legal compliance and support operations.

Retention & Sharing

Data is retained as required for service and legal purposes. We do not sell personal information. Data may be shared with contracted infrastructure/service providers and where required by law.

Your Rights & Contact

You may request access, correction, deletion, and portability by email: info@traxnavi.com.