Turusa TraxNavi

Privacy Policy

Last updated: August 19, 2025

This Privacy Policy explains how TraxNavi (“we”, “us”, or “our”) collects, uses, and shares information when you use our website traxnavi.com and the TraxNavi mobile application (the “Services”). Questions? info@traxnavi.com.

Notice at Collection (United States)

We collect the following categories of personal information for the purposes stated below:

  • Identifiers: name, email, company, phone (if provided).
  • Precise Geolocation: GPS data for live vehicle tracking, ETA, and trip history. On mobile, with “Always” permission, location may be collected in the background (even when the app is closed or not in use) to support uninterrupted tracking.
  • Internet/Device Activity: IP, device model, OS/app version, usage logs, diagnostics, crash data, and performance metrics.
  • Cookies/SDK Data: cookies on the website; mobile SDK signals in the app (see Cookie Policy).

Purposes: provide and improve Services, security/fraud prevention, analytics, support, legal compliance, and—with consent—optional marketing.
Retention: kept as long as necessary for the purposes above and to comply with law; trip/location history retention may be configured by organization administrators.
Selling/Sharing: We do not sell personal information and do not “share” it for cross-context behavioral advertising as defined by CPRA.

1. Information We Collect

  • Account & Contact Data.
  • Precise Geolocation (foreground & background, if permitted).
  • Usage, diagnostics, and device data.
  • Cookies and similar technologies on the web; SDKs in the app.

2. How We Use Information

  • Operate live tracking, routing/ETA, and historical route replay.
  • Maintain safety, security, and integrity of the Services.
  • Analyze performance and improve features.
  • Communicate service updates and—if you opt in—marketing messages.
  • Comply with law and enforce Terms of Service.

3. Employer Responsibilities

If you use TraxNavi to monitor vehicles operated by personnel, you represent that you have a lawful basis to collect and process workers’ location data and that you will provide any notices and obtain any consents required by applicable law and workplace policies.

4. Sharing of Information

  • Service Providers: hosting, analytics/crash, mapping/geocoding/routing, customer support—bound by contract.
  • Corporate Events: merger/acquisition/asset transfer under this Policy.
  • Legal & Safety: to comply with law or protect rights and safety.

5. U.S. State Privacy Rights

Depending on your state (e.g., California, Colorado, Connecticut, Utah, Virginia), you may have rights to: access/know, delete, correct, and obtain a portable copy of your data, and to opt-out of targeted advertising, sale, or profiling in furtherance of decisions with legal/similar effects. To exercise rights, email info@traxnavi.com. We will verify your request and respond within the timelines required by applicable law (e.g., 45 days under CPRA, with possible extension).

6. Children’s Privacy

The Services are not directed to individuals under 16, and we do not knowingly collect data from them.

7. Data Security

We implement administrative, technical, and physical safeguards. No method is 100% secure.

8. International Transfers

Data may be processed in the U.S. and other countries. Where required, we implement appropriate safeguards.

9. Changes

We may update this Policy and will revise the “Last updated” date above.

10. Contact

Email: info@traxnavi.com